Welcome to warehouseequipment.co.za, a site owned and operated by RISI Industries. By accessing our website and purchasing our products, you agree to abide by the following terms and conditions:

1. Introduction

These Terms and Conditions govern your use of warehouseequipment.co.za and your purchase of products from us. By using our website and/or purchasing our products, you agree to these Terms and Conditions in full.

2. Payment

• We accept payment through Electronic Funds Transfer (EFT) only.
• All orders must be paid in full before delivery.
• Payment details and instructions will be provided upon order confirmation.

3. Delivery

• Free delivery is available within Johannesburg.
• For deliveries outside of Johannesburg, a separate delivery quote will be provided.
• Delivery will only take place once full payment has been received.
• Our usual lead time for manufactured items is 2-3 weeks, plus an additional 3 days for delivery.
• Free collection is available from our specified collection points.

4. Return Policy

• We offer a 7-day return policy from the date of delivery.
• Returns will not be accepted for damaged products.
• Products must be returned in their original condition and packaging.
• To initiate a return, please contact our customer service team within the 7-day period.

5. Guarantee

• We provide a 6-month guarantee on all our products.
• The guarantee covers manufacturing defects and does not include damage caused by misuse or improper handling.
• For guarantee claims, please contact our customer service team.

6. Order Cancellation

• Orders can be canceled before they are shipped.
• If an order is canceled after shipping, it will be treated as a return and our return policy will apply.

7. Liability

• RISI Industries is not liable for any indirect, special, incidental, or consequential damages arising out of the use or inability to use our products.
• Our liability is limited to the purchase price of the product.

8. Privacy Policy

• We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of South Africa.

10. Changes to Terms and Conditions

• We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website.

11. Contact Information

• For any questions or concerns regarding these Terms and Conditions, please contact us at: Warehouse Equipment
  Email: sales@warehouseequipment.co.za
  Phone: +27 (011) 609 5515

Thank you for shopping with warehouseequipment.co.za!